Hansen, a boutique law firm in the centre of Stockholm, strives to have genuine, long lasting client relationships and work-life balance, while maintaining professional excellence. Facing challenges with outdated systems, the firm adopted Legalsense for its tailored features and seamless integration. This strategic move has transformed Hansen’s efficiency, empowering growth while preserving its unique culture.
The firm: Balancing excellence and relationships
Founded in 2013, Hansen is not your typical commercial law firm. Focused on building genuine relationships while maintaining a professional standard, Hansen's ethos prioritises work-life balance, culture, and long-term client and employee satisfaction. Partner and co-founder Konrad Ziobro explains, "We wanted to practice law at a high level while also making room for other things in life. That meant making deliberate choices about our work and the clients we serve."
Hansen relied on a time-tracking tool that initially met the requirements. However, as the system was not explicitly designed for lawyers and law firms, it struggled to keep pace as the firm grew. "We realized we needed a system tailored for lawyers, one that could integrate seamlessly with our other tools, such as our document management system NetDocuments, and support our long-term growth," Konrad notes.
The Solution: Legalsense
After a six-month evaluation, Hansen selected Legalsense for its flexibility, user-friendly interface, and robust integration capabilities. "We looked at multiple solutions, but Legalsense clearly stood out. The ability to streamline time recording and invoicing processes, combined with the integration with NetDocuments, made Legalsense the best fit for our needs," Konrad adds.
The transition to Legalsense was completed in just two months. "It was a quick and smooth process," Konrad says. "The team was responsive and agile, addressing challenges promptly and ensuring we were operational without significant errors. Data migration, often the most difficult and critical part of a project like this, went better than expected."
Immediate benefits
Since Hansen has been working with Legalsense, the firm has seen significant improvements in efficiency and productivity. Recording time is now more flexible, allowing lawyers to set individual preferences, including the option for time entry via mobile devices.
Once cumbersome and time-consuming, the invoicing process has been transformed into a streamlined, digital workflow. Konrad: "With Legalsense, our financial team can now collaborate more effectively with our fee earners. This has improved internal processes and accelerated the client billing process."
Opportunities for growth
Reality teaches us there is always room for improvement. Legalsense has delivered on its promises, but Konrad sees room for enhancement, specifically in the reporting options. "The data is in the system, but the options available for reporting could be more intuitive and structured for medium-sized firms like ours. More visual, business-oriented insights would add much value," he suggests.
Konrad applauds Legalsense’s continuous improvement. "The team actively asks for feedback and is dedicated to evolving the product. It is reassuring to work with a partner that shares our mindset."
With Legalsense as one of Hansen’s core systems, the firm is well-prepared for the future, balancing professional excellence with unique cultural values. "The system aligns with who we are as a firm," Konrad concludes, "helping us maintain our high standards while staying true to our principles."
